Simplify your Order Management with Zoho Inventory
Simplify your Order Management with Zoho Inventory Order management refers to receiving all of your customer’s orders and fulfilling each one of them successfully. A typical order management workflow can be split into 3-stages that we talk about in detail in our basics of order management guide. But in brief, Stage 1 is where your customer places an order with your business. For ecommerce orders, this is also the stage where online payments are made. Stage 2 is where the order is actually fulfilled which involves picking the order’s items from the warehouse , packing , and finally shipping them. Stage 3 is dealing with the post-sales procedures like collecting feedback from your customers, and handling returns and refunds. With all of these processes and subprocesses required for a single order, managing and fulfilling all the orders that you receive manually can become a little tricky as...